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Technical Support

Please direct any questions, concerns or recommendations you have for the application here.
Your user experience and ease of use with the application is very important to us.

Technical Support Contact Information:

Please send any technical issues, problems or concerns to us via email at

Regular business hours for the SON Multimedia Lab (MML) are Monday - Friday from 8:00 a.m. to 5:00 p.m. If you have contacted us after regular business hours, please allow one business day for us to review your email and provide a response.

If you are encountering a technical issue or an unexpected error, please provide us with the exact error message you are receiving along with any details that may help us troubleshoot and resolve the problem.

Thank you,
The SON Multimedia Lab Team