iLead Return Process

Instructions for returning your leased iPad device and accessories.



An email announcement is sent to all graduating students approximately one month prior to completion of the program with detailed instructions on how to schedule a return time and prepare your device for return, including how to transfer student files from the iPad.

IMPORTANT: Devices need to be returned undamaged and in working order. If an iPad or Apple Pencil is damaged it is the students' responsibility to contact Apple for repairs PRIOR to returning the device to the SON.



  1. Access the iPad Return course in Blackboard and sign upfor a time to return your iPad. Note that there are two extra options: One if you are unable to make any of the times/dates, and one if you have already returned your iPad.
  2. Please fill out the accompanying 3-question form so wecan prepare an electronic receipt for you.

Device need repair? Contact AppleCare Education Support for assistance.


Device Return

  1. Please back up any data you want to save, and reset/erase your iPad
  2. On your scheduled date and time, please bring the following to the designated drop off location:
    • iPad
    • Apple Pencil
    • Charging Cable
    • Charging Brick (Apple 12W Adapter)